Exploring how social workers can increase their impact through futures frameworks – All content developed by Laura Burney Nissen, Ph.D., LMSW, CADCIII, Portland State University School of Social Work, Portland, Oregon, USA, Email: email@example.com, Twitter: @lauranissen
Earlier in this blog, I noted the need for social work and social work educators to understand the past, present and future of higher education. My previous work included in this space was an indepth review of resources associated with the concept of neo-liberalism in higher education.
As a profession, new social workers and social work knowledge is produced in the academy. Our ethics and values dictate that this knowledge grows out of real world dynamics and partnerships in real communities. Social work knowledge has found its primary home in university and college spaces – and our “home” is undergoing some powerful evolution. Some of it is important and good – some of it is deeply challenging and concerning.
That said, there is a whole sector of futures practice that is focused on the future of higher education. Many challenge that it is in a particularly dynamic state of change, increasingly precarious, and at risk of growing instability as fiscal, legal, and labor issues continue to become more complex. Trend analysts describe plentiful signals regarding shifts in play and on the horizon – and most of these predict growing closures and/or mergers of colleges and universities. Change, they say, is coming.
I’ve been building this resource list for some time as I navigate my own futures journey. I have a particular affinity for emerging knowledge on the future of public higher education, and I’m not alone. If you haven’t become aware of it, there will be a national gathering this fall to explore the future of public higher education on the east coast.
THIS resource list is not specific to the public sector – it is a gathering of a broad array of items focused on both public and private higher education issues.
As with my other resource lists, this bibliography is ever in a state of evolution and revision. As is our strength as social workers – my aim is to prepare social work educator leaders to understand the deeply contextual nature of our work as generators, leaders and protectors of social work knowledge, emerging research and education.
If our goal is to thrive in the social work education practice environment of the future – we will need unprecidented levels of creativity, agility, collective intelligence and FORESIGHTFULNESS. We should resist the urge (and sometimes incentives) to compete, but rather seek pathways to elevate and collaborate for a greater good in the future of our knowledge and our professional workforce, even as we continue to innovate.
A special note, as I’ve mentioned elsewhere in this blog, I’d like to offer a reminder that this resource list is not, and is not intended to be, and indepth review of the literature. Rather, this is a horizon-based sector scan focused on relatively recent resources in the academic, practice, trade press, and popular press on the future of higher education. There are a couple of these that I find very valuable and may “agree” with in terms of my predispositions – others less so. The greater value is in scanning what is here and thinking through what these mentions reveal as a whole about what might be happening, what might be coming. Futures practice involves looking for and finding patterns that imply a trajectory we may yet have the power to influence.
Do you ever wonder to yourself about what social scientists, social workers, app developers, related professionals and researchers are exploring with regard to what is happening with mental health technology, and how ethics are playing out in their application to urgent mental health challenges in world? Melanie Sage and I have been thinking about this very thing – and we gathered up some of our resources to share them with you here.
Being future ready, means that we have a sense of how technology, ethics and the needs of the people we work with and for – intersect. Many people are doing work in this space. Let’s contribute, exchange ideas, debate and explore.
Do you have other favorites you might want to share with us? Please be in touch – the more we grow our shared capacity to learn, develop deeper capacity and spread the best use of ethical tech in mental health practice – the better for all!
This event was billed as an “ethical tech summit” in downtown Seattle. I was excited to participate – though was surprised that it was less “hackathon” and more “thinkathon!” Lots of great community and learning in play.
All Tech is Human’s welcome goes like this:
“You are part of something special happening today. We individually understand the promise and peril of technology, yet collectively struggle to better align its development and implementation with our aspirations as a society. The people in this room are actively working to find a better way. YOU are part of the solution! All Tech is Human aims to co-create a a more thoughtful future towards technology. We say co-create for good reason, as the future depends on a more inclusive process that taps into a diversity of knowledge that can better inform the politics of innovation, including the ever-changing ecosystem of technology product design and development. The dirty truth is that there is no magic bullet for ‘fixing tech.’ Instead, perpetual debate is as important as it is inevitable. Everyone who is impacted by technology should be heard loud and clear as we together explore how we might move forward and create a better tomorrow. Let’s turn up the volume.” David Ryan Polgar
The day started with an overview of the “challenge” of finding our way in a complex new world of technology. Speakers opened the day (Rob Girling and David Ryan Polgar) with remarks and observations of how “tech has altered the human condition” in ways that are not likely to roll back any time soon. The challenge, as it was laid out, is about how to insert more thoughtfulness and humanity in the present and future trajectory of how technology occupies space in the world – and how people (not corporations) can best drive it.
There was lots of discussion about the tensions between computer engineers’ roles in tech (Can I?), the ethicists (Should I?) and the legal experts/lawyers (Must I? Can’t I?). There was discussion of the tension between tech “solutionism” (for every tech problem, there is another (better) tech solution, vs. government “solutionism” in which elected and/or govt. officials declare some aspect of technology out of control and bring out new regulations to try to reign in the “problem.” This led to additional conversation about the politics of tech – and a rationale for how solutions require a “broad, inclusive and multidisciplinary” approach. Finally, there was discussion of how citizens can and should have a role in interacting with those designing, improving and regulating tech so that it truly works for and with people.
The rest of my download will be an assortment of interesting/noteworthy things I learned that I just want to keep track of!
Di Dang, a Design Advocate at Google (@dqpdang) gave the best brief overview of “machine learning” I’ve ever heard: “Computers that can evolve to see patterns without being programmed to do so.” She works in a research group within Google that seeks to use human-centered design to make AI work better for people. Trust was discussed. I worked hard at keeping an open mind, and was aware at how hard it can be not be cynical about the idea of social good and big tech…but I was interested in what she had to say. Here’s their research group. I have some more exploring to do. I’m guarded, but willing to be teachable. I remain worried at how this will all impact the most vulnerable, and it will be hard to move me from that position.
Reid Blackman, who is a founder of a group called Virtue, is a tech ethicist. He sits on a committee for “methods to guide ethical research and design” for artificial intelligence-related technologies. It is heartening to hear folks diving deep on the issue of defining ethics for a new world – but concerning what a political struggle it is to see how much of a struggle it is for these frameworks to take root. You can read more about this work here.
Delany Ruston is a physician and filmmaker who made a film called “Screenagers” about raising kids in a screen-filled tech world. I appreciated the degree to which she’s trying to calm/educate/support worried/frantic parents who feel like they are losing their kids to technology and screens. I haven’t seen the film so can’t comment on it at this point – but I’d like to check it out and may report back later. This is a slippery issue isn’t it? There is a lot of chatter that automatically has a kind of “anti-tech” tone for kids across the board – and I don’t know if that is always helpful. I prefer something that is a little more nuanced – as some are saying…appreciative that there are lots of kinds of screen time. From what I heard, she seems to be embracing of this nuance…but I need to investigate a little deeper before recommending.
My favorite of Mr. Narayan’s quotes: “It’s a false dichotomy to say that tech and social good can’t co-exist. We are just doing a particularly bad job of getting there.”
Steve Schwartz, Director of Public Affairs for Tableau Software and Tableau Foundation spoke about their efforts to help government and business see, understand and use their data more effectively. This is a software that has a free version that seems to be popular among many in the social sector. I haven’t used it yet, but based on the talk – I’ll definitely explore. You can learn more here. I do think we can and must do better when it comes to understanding and using data to tell the stories we are trying to tell in social work. Those of you who are doing more with data analytics, infographics and the like are my heros. In a visually competitive world – stories with images are powerful. This COULD be a tool to help us.
Another speaker was Amie Thao, who is a Civic Designer for the City of Seattle. Her work involves design-based information and data analytics to tackle civic challenges and advance mayoral priorities including racial equity, affordability, and youth economic opportunity. You can see a little more about her work here. I was super intrigued about what this job is like…she’s the only person in city government who brings her unique combination of tech and civics expertise.
Because I was in this series of sessions, I couldn’t attend another set of sessions that were held simultaneously on “designing tech for inclusion and accessibility.” I’ll list the speakers here so you can explore along with me!
Alexandra Lee (@leejayeun) who spoke about her work at a place called the Civic Design Lab in Oakland, CA. She was sharing about her efforts to apply design thinking, racial equity lens, and system thinking to solve civic resiliency challenges in urban environments.
Anna Zivarts, Rooted in Rights (@annabikes) who spoke about disability/accessibility issues in tech.
Later in the day, I attended sessions about ‘Tech for Good: the Rise of Public Interest Technology.’ Heard from Renee Farris (@farrisra) who works at the Silicon Valley Community Foundation (one of the largest philanthropic institutions in the U.S.). Interesting to hear about their work, and the creative approaches they are using.
Also heard from George Aye (@GeorgeAye), co-founder of the Greater Good Studio in Chicago. They use design principles to tackle community challenges of all kinds. His talk was terrific. His philosophy was clearly stated that when considering community and/or organizational change, “people adopt the change they are part of making.” He shard that there are three principles of good design: Good design honors reality, good design creates ownership and good design builds power. He said designers should study anthropology, social work and organizing as much as traditional design. George emphasized the need to engage those most impacted by the problems we are trying to solve – and who generally have the least amount of power in a traditional sense.
Finally, the last particularly powerful presentation I attended that I wanted to include here was from Yana Calou (@YanaCalou) at CoWork.org which is an organizing group specialized in work with the tech sector. Her presentation was really gripping discussing what has been happening with a gradual “awakening” of tech sector workers about their rights and their need to begin to communicate, organize and work together for a more equitable and transparent workplace. I had not been aware of all that has been happening in this sector, but I’ll list a few articles here that outline much of what she spoke about. We all need to be watching this space closely – the workers in tech are revealing some serious concerns that should cause us all to pay attention. Primary issues are sexism in the workplace/sector, loss of worker control over their own work product, and loss of worker autonomy/privacy.
This event was held at a design firm that does work at the intersection of equity/sustainability and community – Artefact.
This is truly only a fraction of all that was discussed, but gives you a flavor of the diverse and complex viewpoints presented. I do think there is a lot of room for improvement in how diversity/equity is actually actualized in these kinds of spaces. While there was some diversity present in the crowd – most folks who were there would agree they have a long way to go.
I met a few folks from venture capital firms, as well as a number of other wonderful people who gathered here because they are curious, unsettled and determined to figure out how tech can do a better job of contributing to a positive future for all. I met a fellow who is getting his Ph.D. in nursing who is doing his dissertation on how VR can help with the healing process. I’m glad I went. I think we have some things to learn about bringing this “civic design” sensibility into our social work spaces and activities. We are strong in many elements of community engagement/organizing, but this additional layer of design frameworks can offer a lot of new energy/possibilities.
Here’s a couple of additional sites/resources I include just for perusing value:
How will artificial intelligence transform the work of the UK’s National Health Service? Lots of implications for the future of all professional helpers – physical and behavioral health. This piece has some ideas.
Tech and Social Good
There is a lot of discourse about how tech contributes to a variety of social challenges – but what are examples of ways it could contribute to making things better in our world? Here’s a short article with contributors from around the world who are doing exactly that. It challenges us as social workers to imagine, track, and evaluate how these ideas might and might not work for us.
US vs. China in the Tech Race
Reading this article made me reflect more on the book “The Big Nine” by Amy Webb which I reviewed in this blog a couple of weeks ago. What is the US plan for how technology will strengthen our national capacity to succeed in new ways, strengthen democracy and promote economic well-being among our communities? This article suggests we don’t have much of one…particularly when contrasting with China’s multi-decade (even multi-generational) tech plan. It’s a good brief discussion of how, why and when (NOW) we need to advance our collective thinking about how to better prepare ourselves and our country for technology’s next chapter.
A 3D Printed Neighborhood?
Want to stretch your thinking about how to solve the affordable housing crisis in the US and beyond? What if we printed enough for all? Here’s a short piece that imagines that possibility.
How to Revive Your Belief in Democracy?
I have to admit…I wasn’t sure about this TED talk but it got to me. Eric Liu is a “civic evangelist” and is definitely on a mission to strengthen communities through connection and civic renewal. If we believe that a healthy democracy is at the heart of a future we want, this is an inspiring short talk.
How to Think Better About the Future
Here’s a great short piece that covers the fundamentals of futures thinking, foresight and the importance of learning to get comfortable with discomfort to prepare for whatever comes next.
Over the last year, I’ve had a LOT of conversations with social workers and social work educators around the country (and beyond) about “the future,” and futures frameworks to guide/expand our thinking about what our future roles might be. In an effort to stimulate a discourse, I’ve put together a lot of posts on this web as a precursor to a book I’m writing on this topic (bounce around to follow the journey), as well as put an annotated bibliography together for social workers to learn about/consider how futures frameworks might enhance our practice. I built a game for social work educators , and have done a number of presentations to social workers nationally on features of futures thinking/practice and introduced how these models might increase our impact. On my sabbatical next year, I’m also excited about the chance to put a “social work futures” course together. I’m grateful that CSWE saw fit to explore this issue in the last few years as well with a special task force on the topic.
As much fun as it can be to learn about essential futures frameworks as a starting point, it is also important to focus in on WHERE social work is most urgently needed in spaces where in many respects, the future is being “decided,” “developed” and “deployed.” What does it mean that these evolutions are in play without us (and the values/skills we bring) and we are not participating nor contributing in a major way?
Here are some starting places where the future is being developed that may/may not (sadly often do not) include social work voices/presence. These are places where SOCIAL WORKERS BELONG!! We are learning that we may not always be invited…so sometimes we just have to invite ourselves and begin contributing. Given how “interdisciplinary” these sectors are, so far, folks I know who have been engaged have found these spaces to be welcoming of our ideas, methods, values and presence. So jump in – here’s some ideas!!
Tech for social good hackathons
Social enterprise and the role of the private sector in social good
Algorithmic transparency, justice and bias work as the evolution of social justice/anti-racism work*
Universal guaranteed income and the future of the economy/alternative economic models
Smart cities and democracy*
The future of work and how to transition vulnerable workers to it
Technology access as a human right*
Use of big data for social good* (including in policy-making and/or helping communities have access to interpreting/using big data for their own purposes)
Development, testing and/or evaluation of apps for mental health and/or other social determinants of health, family well-being, etc.*
Technology and health – including access to more equitable distribution of access to health resources, tech-related supports for disabilities, state of the art treatments, etc.*
Immigration/relocation issues – relevant to both international immigration/relocation as well as climate change related relocation
Disaster/emergency preparedness work
Use of technology for community organizing and the future of democracy*
Each and every practice area we work in is also on a path to its own “future” – for example, the future of child welfare practice, the future of mental health practice, the future of addictions practice, the future of interpersonal violence, the future of aging practice, the future of homelessness, the future of anti-racism practice and on and on and on. At the VERY least, each of us has an ethical responsibility to learn to track and engage in guiding how our issues are conceptualized, reinforced with best practice, aided by tech where possible, and improved.
Futures/foresight learning spaces – like the “foresight practitioner” training offered through the Institute for the Future where I’ve just become a research fellow. (There are other organizations offering similar training – but I’m most familiar with and respectful of this one…!)
AND THIS IS JUST A STARTING POINT!!!
*These topics are increasingly coalescing around a new area of practice called “public interest technology” which I’ve written about elsewhere on this blog.
That said, I want to give a shout out to a burgeoning group of social workers and social work educators/researchers who are active in these circles (for example I’m putting together a separate blog post about social workers who develop apps for social change/social good). The folks who are currently doing social work in these spaces are our guides – but as a whole, I believe we need to do a lot to elevate, celebrate and study their work to grow both their impact and those that will learn from and follow them. IF YOU ARE A SOCIAL WORKER OR SOCIAL WORK ACADEMIC WORKING OR DOING RESEARCH IN THIS SPACE – please get in touch. I’d love to highlight your work in what I’m gathering, add you to my growing data base and “boost your signal” to others in our field!!
But I also want to suggest (supportively as well as with a critique) that these topics are seldom covered in a meaningful way in our social work curricula. We need to move more quickly to meet and create the future that we want to see. Our “gaze” needs to lift up to observe, imagine, challenge and move into new spaces, new opportunities with new allies and partners if we hope to have impact in the ways we envision. The world is changing quickly – are we ready?
I love to scan the literature for new information. It is a hobby, passion and fortunately – a useful pastime for a scholar! What never ceases to amaze me is the transdisplinary nature of the futures literature. It is never a dull moment in every sense!
Some months ago – I shared a project I’ve been working on. As a tool for my own scholarship, I often organize my resources in an annotated bibliography and I use these regularly as I write/study to keep myself organized. Since my goal is not only to get some papers and books out focused on my passion for futures capacity building in social work, but also to build our collective capacity to be more “foresightful” together, I am pleased to share this resource with all of you.
I’ve added a number of new articles and books that have flown across my radar screen the past couple of months. As an aid to the reader – all new entries are included in light blue text for now!